activity

The Improvement Promotion Office aims to support the development of "improvement activities" from the patient's perspective in order to provide better medical care. To achieve this, we will support staff in changing their awareness and behavior. Efforts made through "improvement activities" will also lead to increased staff satisfaction.
The Improvement Promotion Office will work in cooperation with the Medical Safety Management Office and the Infection Control Office to support activities to ensure the provision of high-quality medical care.

organizational system

ISO 9001 Administrator

ISO 9001 refers to a Quality Management System. A quality management system is "managing a system to provide better service." Kitano Hospital aims to "satisfy patients and other customers (customer satisfaction)" by providing better service.

Education and Training Officer

• Understanding the education of all staff and planning and running group training (new hires, general staff, and managers)
• Skill Lab Management
• Support for teams working across organizational boundaries

We manage and support the educational system for staff at Kitano Hospital, including:

QC Circle Activities Officer

QC stands for Quality Control. We support improvement activities to resolve issues and problems in the workplace and maintain a good state of affairs.

• QC Circle Activity Presentation
• Quality Badge Operation
• Senryu calendar creation