Patient Satisfaction Survey

Kitano Hospital is continually working to translate patient feedback into improvements. Every autumn, we conduct a questionnaire survey of outpatients and inpatients to identify areas for improvement and improve our patient services.

Patient satisfaction survey results

2024 Outpatient Survey Results

• [Date] Monday, November 11, 2024
• [Target audience] Outpatients
• [Number of responses] Total 634 people (254 paper responses, 380 web responses)

2024 Hospitalization Survey Results

• [Dates] Tuesday, November 19th, 2024 to Monday, December 9th, 2024
• [Target] Inpatients
• [Number of responses] Total 273 people (227 paper responses, 46 web responses)

Past results

• To be held in 2022
• To be implemented in 2023