Becoming an Inpatient Info

Becoming an Inpatient (Flow)

Before Admission

Examination & Tests

Decision to Hospitalize

Inpatient & Dismissal Support Station Consultation

●Go to the Inpatient & Dismissal Support Station (1F).
See here for a list of things you need as an inpatient.

Inpatient Application

●Go to ⑤ Inpatient Reception Counter (1F).
The application, preferred room, and hospital declaration will be explained and contact info will be confirmed.

Day of Admission

Medication Check

Admission Procedure

●Go to ⑤ Inpatient Reception Counter (1F). All admission paperwork will be handled and the ward will be introduced.


As an acute-phase hospital, we offer consultation for post-hospitalization life before, during, and after hospitalization though treatment, long-term care, convalescence rehabilitation, nursing, transfers, and dismissal. Thank you for your cooperation and understanding.


Necessary Items for Inpatients

Necessary Items

You may purchase everyday goods at the convenience store in the hospital (B1F).

Documentation & Insurance Card etc.

Toiletries & Haircare Products

Daily Goods

Eating Utensils

e-Rental Service

We offer our e-Rental Service, which lends out everyday items as needed (clothes, towels, daily goods, diapers).

To peruse, apply at the Inpatient Goods Rental Counter, Hospital B1F (Eikyu Co., Ltd.).
Applications can be made before or on the day of admission.

Visitation Procedures


Visitation has been restricted due to the recent outbreak of the coronavirus to prevent infecting inpatients.
We apologize for the inconvenience but ask your cooperation in the matter.

Visitation Hours

Daily (Monday–Sunday) Between 2:00 p.m. – 5:00 p.m.

*1: Note that any inquiry regarding inpatients cannot be answered by phone in accordance to the Personal Information Protection Law.

Check parking fares for visitations here.

Visitation Procedures

At Kitano Hospital, names are not shown at the entrance of doorways to protect the privacy of our patients. First, check-in at reception.
Due to visitation reception hours, there are two reception counters.


Monday–Friday General 2:00 p.m. – 5:00 p.m.
No-Examination Day After-Hours 2:00 p.m. – 5:00 p.m.

Visiting Young Children

Young children (elementary school age and under) have weak immune systems, and visitation rights are generally restricted to prevent the risk of infection. We ask for your understanding and cooperation.

Visitation in Respective Wards

The Pediatrics Ward, Obstetrics Ward, ICU, HCU, and SCU all have different regulations established. Please follow each ward’s respective rules.

Hospitalization Fee

Calculating Hospitalization Fee

The Hospitalization Fee to be charged is based on the co-payment rate of your health insurance plan and provisions of the Health Insurance Law.
According to the Health Insurance Law, hospitalized days begin from midnight. Regardless of admitted time, hours with a midnight in between shall be considered 2 days of hospitalization.

The professionals at Kitano Hospital will attempt to provide the best care with informed consent from patients, but complications may occur from time to time. According to Japan’s health care system, the treatment of complications fall under health care services provided by health insurance, and in principle, you will be responsible for any related costs.

Diagnosis Procedure Combination (DPC)

Kitano Hospital has been designated an acute-care hospital and we can classify patients by the combination of diagnosis and procedures (DPC).
The Hospitalization Fee for DPC inpatients is calculated by adding fixed amounts to serviceable charges.

Hospitalization Fee Charge & Payment

Hospitalization & Room Charge

Hospitalization and room charges will be billed monthly. The billed amount will be delivered to the inpatient in a “Notice of Hospitalization Fees”.

Hospitalization Fee Payment

Cashier Counter Hours

Monday–Friday 8:45 a.m. – 7:00 p.m. (Payment Kiosk until 6:00 PM) (Excludes Holidays)

Cashier Counter Phone: 06-6131-2966
Note: Non-Examination Hours or Closed: Pay at After-Hours Reception (1F).

Doctor’s Note/Certificate

We can provide a doctor’s note, written opinion, or life insurance medical certificate at the Documentation Reception Counter (1F).
If you need a doctor’s note, written opinion, or life insurance medical certificate, apply at the Documentation Reception Counter (1F) in-person during the following hours.

Note: If patients cannot come in-person due to distance, applications may be accepted by post.
All postage fees will be borne by the patient.

Documentation Reception Counter Hours

Monday–Friday 8:45 a.m. – 6:30 p.m. (Excludes Holidays)

Documentation Phone: 06-6131-3214