Our hospital provides a wireless LAN (free Wi-Fi) service for patients who visit, but some of our hospitalized patients have told us that they sometimes have difficulty connecting.

Based on this valuable feedback, we have recently carried out work to update the hospital's network and install additional wireless LAN access points. In order to reduce radio wave interference and increase the number of simultaneous network connections, we have made improvements to make it easier for patients to use the service, such as by setting the identification names (SSIDs) required for communication in detail for each floor (please refer to posters in the hospital for information on the SSIDs and passwords required for use).

We will continue to strive to improve and enhance our services based on patient feedback.

(reference)Kitano Hospital's patient service improvement activities