Outpatient consultation procedurePlease see.
If you do not have a referral letter from another medical institution, you will be charged an initial selected medical fee of 11,000 yen (7,700 yen for those under 15 years old) in addition to the consultation fee. Please also note that there are some medical departments that you cannot see without a referral letter. For more information,Do you have a family doctor?Please refer to.

A referral letter from another medical institution is required. If you do not have a referral letter, please ask your medical institution to write one for you.
When you ask your doctor to write a referral letter, you can also ask them to make an appointment at Kitano Hospital, which will make the process smoother as the two medical institutions can coordinate appointments.
If you are making your own reservationAppointments (for patients)Please refer to.

Please call the outpatient reception of each department through the hospital's main number (06-6312-1221).

Reservation change deskPlease contact us.
In the following cases, please call the outpatient reception desk listed on your reservation slip directly, rather than calling the appointment change desk.

• Changing an appointment on the day of a follow-up visit
• Changing an appointment after the follow-up appointment date has passed

There are some medical departments that you cannot see without an appointment.Departments with different reception methods and days of the weekPlease refer to.

Vaccination InformationPlease refer to.

This pageYou can check the current status of your consultation from here. You can also receive a message on LINE to let you know the status of your consultation."LINE calling service"We also offer:

Please come to Document Reception (4) on the 1st floor of the Main Building or call us (06-6131-3214).

Please call the outpatient reception of each department through the hospital's main number (06-6312-1221).

Since it is not covered by insurance, you will need to pay for the reissue. Please call the outpatient reception of your department through the hospital's main number (06-6312-1221).
Please note that prescriptions are valid for four days, including the date of issue.

A receipt will be issued at Accounting ③ on the 1st floor of the Main Building.
In case of hospitalization, 500 yen per month^*1, 50 yen per department per day for outpatients^*2is.

• ^*1 If the hospitalization period spans multiple months, 500 yen x number of months
• ^*2 If you receive multiple medical departments in one day, the charge is 50 yen x number of medical departments

What you need for hospitalizationPlease refer to.
In addition to rentals, daily necessities are also sold at Family Mart Kitano Hospital Store (06-6130-8127) on the first basement floor of the main building.

The admissions staff will ask you when you make your admission reservation.

Visitation ProceduresPlease refer to.

We cannot answer any questions as they involve personal information.

As of April 1, 2008, in order to prevent infectious diseases, we are not allowing either inpatients or visitors to bring in fresh flowers or potted plants.

Information on each service facilityPlease refer to.

Parking fees, vehicle sizes that can be accommodated, bicycle parking locations, etc.Parking and Bicycle Parking InformationPlease refer to.

Any items that have been reported will be kept at the general information desk on the first floor of the main building.
Please come directly to the general information desk or contact the hospital's main number (06-6312-1221).

We cannot answer questions about specific treatment details, costs, etc. over the phone or email. Please consult with your doctor after visiting the clinic.
Also, if you are already receiving treatment at another medical institution and would like to consult with us,Request a second opinionplease

Payment is accepted by cash and credit card.Learn morePlease see.

There are no currency exchange machines. Please speak to the cashier at ③ on the first floor of the main building.

It is located inside the FamilyMart store on the first basement floor of the main building.

Free Wi-Fi is available in each ward and outpatient clinic. The SSID and password are posted on the bulletin board in each outpatient waiting room, so please feel free to use it.
However, please note that it may be difficult to connect to the Internet depending on the location and busy times.

Electric carts are not permitted inside our building. Electric wheelchairs are permitted.Learn morePlease see.