Reception Hours
8:45 a.m. – 11:30 a.m. (Except Saturday, Sundays, and Holidays)
Outpatient Examinations (Flow)
※Note: Get a referral from the doctor.
Note: When being examined, be sure to bring your medicine handbook.
After arrival
If you have a referral:
If you don’t have a referral:
● See outpatient doctors’ schedules.
● After being examined, get an outpatient slip (yellow clear file) from staff.
● Inpatients should check Becoming an Inpatient (Flow).
● Submit your outpatient slip (yellow clear file) to ② Settlement Counter (1F). Your total will be calculated.
*Medical fees are not eligible for point rewards from cashless payments.
● Go to the Payment Kiosk (1F) or ③ Cashier Counter.
Visitors who don’t have their examination card or require a refund should not use the Payment Kiosk, but pay at ③ Cashier Counter.
<③ Cashier Counter Hours: 8:45–19:00>
● For visitors who require a doctor’s note or medical certificate, go to ④ Documentation Reception Counter (1F).
TEL: 06-6131-3214
For Foreign Nationals Seeking an Examination at Kitano Hospital (Anyone without Japanese National Health Insurance)
At Kitano Hospital, from April 1. 2019, all care for foreign nationals who do not have Japanese health insurance qualification is charged at a rate of 30 yen per 1 medical remuneration point. The same applies to Japanese citizens living overseas who do not have Japanese health insurance qualification.
We do not issue English medical statements.